Built by a patient navigating an active Florida Blue dispute.
Free Record Check · for people fighting an insurance denial

Check your denial for free, before you appeal.

Paste your denial letter and the free Record Check identifies the likely failure pattern, the missing fact to verify, the exact written question that puts the issue on the record — and the wrong first move to avoid. No account, no card.

Find your fix faster than your appeal deadline.

Claim Lane — a documented view of your denial.

Free. No account, no card. Paste the insurer's wording, not your personal details.

Describe the pattern — leave out member IDs, dates of birth, and other personal numbers.

01 — Paste your denial
Paste your denial

Paste the insurer's exact wording from your denial letter or EOB — or just describe what happened. No account, no card.

02 — We find the missing fact
We find the missing fact

The free Record Check identifies the likely denial pattern, the missing fact to verify, and the next written question to ask.

03 — Get your next move
Get your next move

You get the exact written question to ask — the one that puts your insurer on the record. No signup, no card.


Denial-pattern analysis — the likely failure mode behind your denial, when the evidence is sufficient. Free.
Missing-fact identification — the key fact that appears to be missing or unresolved. Free.
Potentially relevant plan, policy, or regulatory sources — shown only when the match is sufficiently clear. Free.
The next written question — the exact wording that puts the missing issue on the record. Free.
Record Call — optional next step: Claim Lane places one documented administrative inquiry on your behalf.
Usable result — optional next step: the available call record, transcript or detailed call log, structured summary, and any reference numbers provided by the destination.
Next-step playbook — optional next step: what to do with their answer.

“Insurers count on you giving up after the first denial.”

Claim Lane closes that gap. Start with a free Record Check: it turns your denial into a clearer record and gives you the next written question to put the missing issue on the record. When you’re ready to go further, we can place the call and document the outcome — no hold music, no “someone will call you back.”


If you want the call made for you, see the deliverable first.

Example only · synthetic data · carrier authorization status inquiry Outcome: partial success
Transcript snippet
Agent: I'm calling on the record about authorization [AUTH_REF] for the member on this plan. Can you confirm whether the prior authorization was approved or denied, and the date? Rep: It shows approved on file, effective the 12th. Reference number for this call is 4471-Q. Agent: And which department owns the appeal intake if a service is later denied against this authorization? Rep: That routes to Utilization Review — fax line on the back of the card.
Plain-English summary

The carrier confirmed the prior authorization is approved and on file, but would not confirm the in-network rate for the scheduled service. Appeal intake routes to Utilization Review. One open item remains: the rate confirmation.

Reference numbers

Call reference 4471-Q · Authorization [AUTH_REF] · Rep ID [REP_ID]

Next-step playbook

Send the rate-confirmation question in writing to Utilization Review, citing call reference 4471-Q, so the open item is documented before the service date.


Iron-Clad
Record Promise

Every completed Record Call returns a usable result — or your money back.

If Claim Lane cannot deliver an accessible result page containing the documented outcome, a structured summary, any reference numbers supplied, and the available source record, the payment is refunded. The available source record may be an audio recording, transcript, or detailed call log. No individual component is guaranteed when unavailable because of consent, refusal, carrier policy, or technical limitations.


The Record Check is free. When you want the call made for you, here’s the price.

Record Call
$39one-time
One-time. No subscription.
Request a Record Call — $39

Secured by Stripe · One-time, no subscription


Built for people for whom phone calls are hard.

Chronic illness, disability, fatigue, anxiety, or a job that runs through business hours — the phone shouldn't be the reason a denial wins. Claim Lane does the calling and hands you the record.

Questions before you start? Email a real person: support@lane.claims

Not legal, medical, or insurance advice. The free Record Check is a first-pass classification tool, not a promised outcome. Sample artifact above uses synthetic data and is illustrative only.

Check your denial — free