Free preview · no sign-up · no payment

Try the Failure Map

See the shape of Claim Lane's free public alpha before you trust it with anything. Pick a sample denial or paste your own redacted wording, then separate supported facts, predicted responses, and unresolved gates.

This is an informational preview. It does not evaluate a live case, place a call, ask for any identifier, or take any payment.

1 · Start with a denial  ·  pick a sample or paste your own

Before pasting your own wording, remove your member ID, date of birth, Social Security number, phone number, address, and full name. Keep the denial reason, the service, and any dates.

2 · What's missing, predicted, and unresolved

3 · Hypothetical outcome states  ·  no charge in the public alpha
— — —
What happened
—
Would this be a delivered record?
—
Proof checklist
    Possible next useful move
    —
    4 · A synthetic record shape  ·  illustrative only
    Synthetic example — not a real call or evaluation

    Completed — answered

    Called: Carrier member services
    Type: Carrier authorization status inquiry
    Question suggested: What specific written clinical criteria, with version and date, was this request measured against, and which element was found unmet?

    Transcript excerpt

    Illustrative wording: This denial appears to rely on a musculoskeletal medical policy. Illustrative prediction: The missing fact may be the policy version, date, and specific unmet threshold. Unresolved gate: The underlying plan record must confirm whether that policy and threshold actually apply.

    Captured fields / reference numbers

    • Criteria document: musculoskeletal medical policy, v4.2
    • Unmet element: functional-improvement documentation threshold
    • Case / reference number: captured on the call
    • Rep line: carrier member services

    Not answered on this call

    • The exact page of the policy where the threshold is defined
    • Whether a peer-to-peer review was offered

    Next useful move

    File a written request for the named criteria and the unmet element within the appeal window, citing the policy version captured here.

    Proof checklist

    • The original denial wording
    • Criteria document name and version to verify
    • The unresolved element
    • The written question to ask next
    What this alpha does NOT do
    • We did NOT submit anything to your carrier on your behalf.
    • We did NOT make any commitments on your behalf.
    • We did NOT modify your account.
    • We did NOT consent to anything beyond the ADA/§1557 disclosure and recording consent.
    • We did NOT request a callback to a number other than the one you provided.
    5 · No charge in this alpha

    This public preview is free and does not place a call or charge a card. A separate Record Call — $39 path is available for an authorized administrative call, with the available call artifact and what was or was not established. Its own consent, delivery, and refund terms apply.

    6 · Privacy, plainly
    Does this preview need any identifiers?
    No. This page asks for nothing about you. Paste only redacted wording, or use a sample.
    What does this alpha ask for?
    Nothing about you. Paste only redacted wording or use a synthetic sample.
    Can recordings contain identifiers?
    No recording is created here. A future call workflow would need separate consent and could contain identifiers spoken on the line.
    Is my case data sold or used for ads?
    No. Case data is not sold and is not used for advertising.
    Are result links safe to share?
    Treat them as private. A result link opens your record, so don't post it publicly.
    How do I delete my data?
    Email support@lane.claims and ask. We do not provide legal advice and make no claims about your specific legal protections.
    7 · Optional structured check-in
    8 · Tell us where this is wrong